Decision Support Systems (DSS) in Construction Tendering Processes
The successful execution of a construction project is heavily
impacted by making the right decision during tendering
processes. Managing tender procedures is very complex and
uncertain involving coordination of many tasks and individuals
with different priorities and objectives. Bias and inconsistent
decision are inevitable if the decision-making process is totally
depends on intuition, subjective judgement or emotion. In
making transparent decision and healthy competition tendering,
there exists a need for flexible guidance tool for decision support.
Aim of this paper is to give a review on current practices of
Decision Support Systems (DSS) technology in construction
tendering processes. Current practices of general tendering
processes as applied to the most countries in different regions
such as United States, Europe, Middle East and Asia are
comprehensively discussed. Applications of Web-based
tendering processes is also summarised in terms of its properties.
Besides that, a summary of Decision Support System (DSS)
components is included in the next section. Furthermore, prior
researches on implementation of DSS approaches in tendering
processes are discussed in details. Current issues arise from both
of paper-based and Web-based tendering processes are outlined.
Finally, conclusion is included at the end of this paper.
Keywords: Construction industry, decision-making, decision
support systems, tendering
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