Thursday 28th of March 2024
 

UX Graph Tool for Evaluating the User Satisfaction


Ayako Hashizume and Masaaki Kurosu

The UX graph, an evaluation method of the UX, was originally developed as a paper-based tool to record the degree of satisfaction on a time scale since the start of use of a product. We developed a Web-based tool for recording and analyzing a UX graph where it is possible to exchange the experience episodes, and to change the value of satisfaction as an easy-to-use evaluation method of UX. The tool dynamically shows the UX graph by allowing users to manipulate the experience episode and the graph curve by finger or mouse. In addition to the development, its usability was tested using the Bversion.

Keywords: UX, user experience, human-centered design, evaluation, satisfaction

Download Full-Text


ABOUT THE AUTHORS

Ayako Hashizume
Tokyo Metropolitan University

Masaaki Kurosu
The Open University of Japan


IJCSI Published Papers Indexed By:

 

 

 

 
+++
About IJCSI

IJCSI is a refereed open access international journal for scientific papers dealing in all areas of computer science research...

Learn more »
Join Us
FAQs

Read the most frequently asked questions about IJCSI.

Frequently Asked Questions (FAQs) »
Get in touch

Phone: +230 911 5482
Email: info@ijcsi.org

More contact details »