Knowledge Management System as Enabler in Knowledge Management Practices in Virtual Communities
Knowledge Management System was recognized as one of the key enablers in a Knowledge Management initiative. This is because KMS have been prove bring value for Knowledge Management initiatives such as eliminate distance and time barriers. Furthermore KMS also made KM more effective for the organization. As general KMS have two main functions, first managing people interaction and managing information/knowledge. Because knowledge creates from the interaction of the people, than KMS has a vital function in knowledge creation with managing people interaction. In KM on an organization, they conduct interaction by developing some activities such as: Communities of Practices, Communities of Interest, Peer Assist and Share Learning as a method to create and leverage the knowledge. The activities could be conducted manually or virtually. In support that activities done in virtual, using IT could bring potential value. In this study we would like to propose the framework for organizations on how to implement KMS as a powerful enabler for KM in virtual communities.
Keywords: Information Technology, Knowledge Management System, Knowledge Management Practices, Knowledge Management, Virtual Communities
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ABOUT THE AUTHORS
Setiawan Assegaff
Setiawan Assegaff is a PhD candidate at the Faculty of Computer Science and Information System, Universiti Teknologi Malaysia. His education includes BS and MS in Information System, University of Gunadrma, Indonesia in 2000 and 2003. His research interests focus on Knowledge Management, Technology Adoption and Computer and Society.
Ab Razak Che Hussin
Ab Razak Che Hussin is a senior lecturer in Faculty of Computer Science and Information System, Universiti Teknologi Malaysia. He received his PhD from University of Manchester in 2006 on the field of Trust in E-commerce. His research interests focus on information system, web application and trust and privacy in e-commerce.
Halina Mohamed Dahlan
Halina Mohamed Dahlan is a senior lecturer in Faculty of Computer Science and Information System, Universiti Teknologi Malaysia. She received his PhD from University of Manchester in 2008 on the field of Intelligent Decision Support. Her research interests focus on business intelligent, evolutionary computing, and fuzzy logic.
Setiawan Assegaff
Setiawan Assegaff is a PhD candidate at the Faculty of Computer Science and Information System, Universiti Teknologi Malaysia. His education includes BS and MS in Information System, University of Gunadrma, Indonesia in 2000 and 2003. His research interests focus on Knowledge Management, Technology Adoption and Computer and Society.
Ab Razak Che Hussin
Ab Razak Che Hussin is a senior lecturer in Faculty of Computer Science and Information System, Universiti Teknologi Malaysia. He received his PhD from University of Manchester in 2006 on the field of Trust in E-commerce. His research interests focus on information system, web application and trust and privacy in e-commerce.
Halina Mohamed Dahlan
Halina Mohamed Dahlan is a senior lecturer in Faculty of Computer Science and Information System, Universiti Teknologi Malaysia. She received his PhD from University of Manchester in 2008 on the field of Intelligent Decision Support. Her research interests focus on business intelligent, evolutionary computing, and fuzzy logic.
